Solutions for agencies

Built for agencies managing multiple client products.

JotGo gives your team one place to capture, triage and resolve bugs across every client project - without the Slack chaos or lost screenshots.

THE WORKFLOW

From client report to closed ticket

JotGo connects the whole loop - so nothing slips between you, your team and your clients.

1
Report a bug✓ Bug reported

Client spots an issue

They report it in one click. right from your site.

2
Chrome 121macOS 14console ✓

Context auto-attached

Screenshot, browser console & steps captured for you.

3
CriticalHighMedium

Triage per client

Assign, prioritise & track in a workspace per client.

4
JiraLinearZendesk

Push to your devs

Send to Jira, Linear, Zendesk, Slack and Izio in one click, fully synced.

5
✓ Resolved

Client sees it's fixed

Shareable status links close the loop - no chasing.

The challenge

Client work moves fast. Scattered  feedback slows everyone down.

Every bug that lands without context, in the wrong channel or with no clear status costs your team hours - and makes clients wait. Here’s where agencies lose the most time.

S
Can you resend the screenshot?
@
checkout-bug.png
2.4 MB
D
image not found
✕ lost
01Challenge

Screenshots scattered across email, Slack & docs

Client feedback lives in a dozen threads. Half the screenshots go missing and no one can find the original report.

The result

One capture link - every report in one place

BUG-204
incomplete
OS
Browser
Steps
awaiting details
_
02Challenge

Missing context - device, browser, steps

“It’s broken” with no OS, no browser, no repro steps. Developers waste hours recreating the bug from scratch.

The result

Console, browser & steps auto-attached

Review · Round 4
+3 days added each round
03Challenge

Long, inefficient review cycles

Every round of client feedback means another meeting, another export, another day added to the timeline.

The result

Annotate in-context - no meetings needed

A
Acme feedback
5 new
N
Nova feedback
3 new
O
Orbit feedback
8 new
P
Peak feedback
2 new
04Challenge

Hard-to-track client feedback

Requests come from five clients at once with no single view of what’s open, assigned or waiting on whom.

The result

One dashboard across every client project

FIXED?
?
PENDING?
?
05Challenge

Confusion over what’s fixed vs. pending

Clients ask “is this done yet?” and no one’s quite sure. Status lives in someone’s head, not the tool.

The result

Live status & shareable progress links

The solution

How JotGo helps agencies
ship spotless work

Each capability closes one of the gaps above - from the first client
report to the signed-off fix.

One-click Screenshots
01Branding

Fully branded interface.

Make JotGo look like an extension of your own platform. Add your logo, colours and domain so every client sees your brand - not ours.

White-label widget and report pages
Custom logo, colours & domain
Client-facing views stay on-brand
The result

Clients trust the process because it looks and feels like yours.

Bug Board
02QA

Faster QA passes.

Built-in annotations, console logs and reproduction steps remove ambiguity and keep developers focused on fixing - not chasing details.

Annotations and PII blur built in
Console, network & repro steps auto-attached
Everything a developer needs on first read
The result

QA rounds shrink from days to hours.

One-click Screenshots
03Tracking

Clear project status tracking.

Know exactly what’s done, what’s blocked and what needs review. Live status keeps clients and developers on the same page.

Live status on every report
Shareable progress links - no login for clients
See what’s fixed vs. pending at a glance
The result

You always have an answer when a client asks “is it done yet?”

Bug Board
04Workspaces

Organized client workspaces.

Create separate workspaces per client or project, so feedback never crosses wires and every deliverable stays cleanly scoped.

One workspace per client or project
Role-based access for clients and developers
Manage every project from one dashboard
The result

Scale to dozens of clients without the chaos.

The results speak for
themselves.

Agencies using JotGo resolve client bugs faster and with fewer meetings.

Faster Bug Resolution
90%
Less back-and-forth
6+
Client projects managed from one dashboard
2 min
Average time to file a complete bug report
FAQ

Questions, answered

Can I keep each client’s work separate?

Every client gets their own workspace with its own members, access and report history - nothing crosses over.

Does it push into the tools my developers use?

One click sends any report to Jira, Linear, Zendesk or Slack with full context and status stays in two-way sync.

Get Started

Ready to streamline client bug reporting?

Join thousands of teams who resolve bugs faster with JotGo.

14-day free trial · No credit card required · Cancel anytime