Flexible Plans
for Every Team
Simple, transparent pricing that grows with your team. Choose a plan for your team.
Pro Plan
$15 per User / Month
Best for Small Teams
Best for Small Teams
- Unlimited Projects & Environments
- Unlimited Free Collaborators
- Unlimited Bug Reporting
- Unlimited Screenshots &
Video Feedback Capture - Bug & Feedback Management Tool
- Bug Reports
Team Plan
Recommended
$20 per User / Month
Best for Product Teams and Agencies
Best for Product Teams and Agencies
- Everything in Pro Plan, plus
- JIRA, Linear and ZenDesk Integration
- Advanced Reporting & Analytics
- Priority Support
- Early Access to Roadmap Features
Enterprise Plan
Custom
Best for Enterprises & SaaS Businesses
Best for Enterprises & SaaS Businesses
- Everything in Team Plan, plus
- Unlimited Users
- SAML / SSO
- White Labeling Solution
- Audit Logs
Feature Highlights
Report bugs visually with screenshots, videos, and annotations. No more long email chains—just clear, actionable feedback.
Included with all paid plans
- Unlimited projects
- Unlimited bug reporting
- Unlimited collaborators
- Unlimited screenshots
- Bug & Feedback Management
- Bug Reports
Available only on higher tiers
- Advanced analytics
- Workflow automation
- Role-based access
- Enterprise controls
Add-ons
Custom integrations
Connect JotGo to any internal system or third-party tool your team relies on.
White
Labeling
Reinforce trust and professionalism with a white-labeled JotGo environment.
1:1 Onboarding Workshop
Fast-track your rollout with personalized onboarding from our experts.
Migration
Support
Seamlessly move your existing bug data and workflows into JotGo.
Frequently Asked Questions (FAQs)
Report bugs visually with screenshots, videos, and annotations. No more long email chains—just clear, actionable feedback.
How do paid users and free collaborators work?
Paid users are team members who manage, triage, and resolve issues (PMs, QA, devs). Collaborators are anyone who submits feedback — clients, designers, internal stakeholders — and they’re always free and unlimited.
Can I try JotGo before paying?
Yes. Every plan includes a 14-day free trial with full access to core features. No credit card required.
Can I upgrade or downgrade my plan later?
Absolutely. You can switch plans at any time. Changes are prorated automatically so you only pay for what you use.
Do I get billed per project or per user?
JotGo bills per active paid user. All plans include unlimited projects, environments, and free collaborators.
Is there a limit on how many collaborators I can add?
No — you can invite unlimited collaborators for free on every plan.
What’s included in the Enterprise plan?
Enterprise customers get unlimited users, SAML/SSO, white-labeling, audit logs, priority support, and a dedicated account manager. Custom integration and security options are also available.
How does billing work?
You can choose monthly or annual billing. Annual subscriptions include a discounted per-seat price.
Do you offer discounts for startups or educational organizations?
Yes — eligible teams can request a startup, non-profit, or education discount. Contact us to apply.
What payment methods do you accept?
We accept major credit cards for self-serve plans. Enterprise customers can request invoicing or PO-based billing.
Do I need a separate license for each environment?
No. JotGo supports unlimited environments (dev, staging, production, etc.) across all plans.
Can I cancel anytime?
Yes. You can cancel at any point, and your subscription will remain active until the end of the billing cycle.
Will my data be deleted if I cancel?
No. You can export your data anytime, and we retain it for a grace period if you choose to reactivate.
Is onboarding included?
Onboarding assistance is self-serve for Pro & Team plans, and fully guided for Enterprise customers.
Do you offer a money-back guarantee?
Yes — if JotGo isn’t the right fit within your first 30 days, we’ll provide a full refund upon request.
