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Cut Our Bug Resolution Time in Half""With JotGo, our developers get clear, visual feedback with zero back-and-forth. We’re fixing issues twice as fast."
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Point, click, capture
Grab a screenshot or record the screen, draw on it, and JotGo attaches the full technical context automatically.
✓Screenshot & screen recording
✓Annotate — arrows, boxes, text
✓One-click blur for sensitive data
| ID | Title | Priority | Status | Browser |
|---|---|---|---|---|
| JOT-089 | Payment form broken on Firefox | Critical | New | Firefox 122 |
| JOT-088 | Mobile nav menu not closing | High | In Review | Chrome Mobile |
| JOT-087 | Export button missing for EU users | Medium | In Progress | Safari 17 |
| JOT-086 | Avatar upload silently fails > 5MB | Medium | In Progress | Chrome 121 |
| JOT-085 | Date picker locale mismatch | Low | Resolved | Edge 121 |
Bug detectedTypeError: cannot read 'rows' · table.js:88
00:02Opened /dashboard
00:09Applied date filter
00:14Rage click · 'Export' ×3
00:15TypeError: cannot read 'rows'
00:00 / 00:18
★Critical
AI Analysis · JOT-089
Generated in 1.2s · 96% confidence
Summary
Checkout fails on Safari 17 when the payment handler reads session.submit before the WebKit storage API resolves, throwing a null reference and blocking ~8% of mobile purchases.
Root Cause
WebKit's storage partitioning delays localStorage hydration; payment.js:142 assumes it is synchronous.
Reproduction Steps
- Open /checkout in Safari 17 (iOS 17.2)
- Add any item and tap "Pay now"
- Observe the console null-reference error
Suggested Fix
Await storage readiness before binding the handler.
await store.ready();
if (session?.submit) bind();
Detected Signals
◉1 JS error
▲2 console error
▪2 similar reports
Recommendation
Assign to Payments squad · fix ETA ~45 min · ship in next deploy.
JOT-089 · Payment form broken on Firefox
CriticalML
Maya Lee
Reproduced on Firefox 122. Looks like the storage API resolves late — grabbing the replay now.
RS
Rony S.
Confirmed from the session replay — rage clicks at 0:14. Bumping priority. @dev can you take the fix?
SG
Soumitra G.
On it — patch ready, awaiting the next deploy. Linked the Jira ticket below.
You
Write a reply…
Assignee
SGSoumitra G.
Watchers
MLRS+3
Status
In Progress
✓Everyone stays aligned — no lost Slack threads.
Connect your stack
JotGo plugs straight into the tools your team already uses - push bugs to Jira, alert the right channel in Slack, and keep tickets in sync with Zendesk and Linear. Every report carries its full technical context, so there’s no copy-pasting and no switching between tabs.
Jira
Slack
Zendesk
Linear
Izio
Total Items Reported
42
▼ 12%
Open Items
34
▼ 28%
Critical & High Priority Items
15
▲ 19%
Reopened rate
4.1%
▼ 2%
Issues over time
Last 7 days
M
T
W
T
F
S
S
By priority
Live
Critical
9
High
17
Medium
28
Low
35
✓Spot trends and bottlenecks across every project — updated in real time.
What's Inside
Every tool. One platform.
From a single click to a structured ticket - everything lives inside JotGo.
Severity
Assign severity levels such as Critical, Blocker , Major or Minor every issue, making it easier to prioritize work and respond to the most impactful problems.
Status
Stay on top of every task with clear status updates. Move issues through stages like In Progress, In Review, Done, Accepted, Blocked, Withdrawn, Not Applicable and Reopen to keep work organized.
Canvas View
Organize bugs, tasks, notes and ideas on an interactive canvas. Drag, connect and arrange items visually to plan workflows, collaborate with your team and see the bigger picture at a glance.
Multi Environment
Keep Development, Staging, QA and Production issues organized without mixing reports between environments.
Analytics
Track issue trends, team performance, response times and project insights with easy-to-understand analytics.
Task Management
Create tasks, assign owners, set priorities, track progress and keep projects organized from start to finish.
Share
Generate shareable links for feedback and collaborate easily with teammates or clients.
Video Recording
Capture your screen while reporting issues so developers can reproduce problems faster.
Session Replay
Replay user sessions to understand every click, scroll and interaction leading up to an issue.
Upload Screenshots
Attach screenshots with detailed bug information in seconds. Give developers the visual context they need to understand, reproduce and resolve issues faster.
Browser Extension
Capture bugs directly from your browser without leaving your workflow. Record issues with screenshots, videos and annotations in just a few clicks.
Resolution Insights
Track how long issues take to resolve with built-in reporting. Identify bottlenecks, measure team performance and continuously improve your bug resolution process.
Access Control
Manage secure, granular access across your entire workspace. Keep the right eyes on the right issues and everything else safely locked down.
Rich Context
Provide screenshots, screen recordings, browser details, console logs and reproduction steps to help developers reproduce and resolve issues faster.
Notifications
Stay in the loop with timely, relevant in-app notifications. Know the moment something needs your attention without ever drowning in unnecessary noise.
Search & Filters
Find any issue in seconds with fast, powerful search and granular filters. Slice your reports by status, assignee, tag, or anything else you track.
Custom Fields
Tailor the data captured on every issue to match the way your team works. Add the custom fields you need so each report carries exactly the right context.
Priorities
Rank issues by urgency and impact so the most important work always rises to the top. Your team knows exactly what to tackle next, every single day.
Annotations
Draw, highlight, and comment directly on screenshots and recordings. Point straight at the problem so there's zero ambiguity about what needs to be fixed.
Screenshots
Capture pixel-perfect, annotated screenshots of any bug in a single click. Show developers exactly what's broken instead of trying to describe it in words.
Dashboards
Visualize issue trends, resolution times, and team performance all in one place. Turn raw bug data into clear insight you can actually act on.
MCP
Use the Model Context Protocol (MCP) to connect AI assistants and external systems with JotGo.
Due Dates
Set deadlines on issues so the important work always stays on schedule. Keep your whole team aligned on what needs to ship and exactly when, at a glance.
Assignees
Assign every issue to the right person and keep ownership crystal clear. Nothing falls through the cracks when each report has a name attached and a clear next step.
Network Logs
Record the network requests and responses tied to each issue. Spot failed calls, bad payloads, and slow endpoints so reproducing the problem becomes effortless.
Console Logs
JotGo captures console output from the exact moment a bug occurs. See the errors and warnings that fired so you can pinpoint the root cause fast instead of guessing.
Browser Logs
Full browser logs are attached to every report automatically. Trace exactly what the browser was doing when the bug happened and cut your debugging time dramatically.
Auto Metadata
Every report automatically captures the browser, OS, screen size, and device details. Developers get the technical context they need to reproduce bugs without asking a single follow-up question.
Email
Receive clean, scheduled email summaries of new and updated issues. Stay on top of everything that changed without being buried under one-off notifications all day long.
3P Integration
Bring all your tools together in one place. Connect Jira, Slack, Linear, Zendesk, Izio and more to automatically share issues, updates, comments and project activity.
Roles & Permissions
Control exactly who can view, edit, and manage issues across your workspace. Give each teammate the right level of access while keeping sensitive work protected.
Attachments
Attach files, screenshots, videos, and documents to any report. Everything a developer needs to understand and reproduce the bug stays together in one organized place.
Mentions
Pull the right people into an issue instantly with @mentions. They're notified the moment they're tagged, so questions get answered and blockers clear without the endless back-and-forth.
Comments
Discuss any issue right where it lives with threaded, inline comments. Keep the full conversation, context, and decisions attached to the report instead of scattered across chats and email.
Tags
Organize issues with flexible, color-coded tags that fit exactly how your team works. Filter, group, and surface the reports you care about in just a couple of clicks.
Use Cases
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Stop wasting sprint time on vague bug reports.
Engineers receive complete, developer-ready reports with console logs, network traces, repro steps and AI summaries.
47% faster avg resolution time
1Full stack traces & console logs automatically attached
2Screen recordings with annotations for complete bug context
3Severity & priority pre-assigned before it hits your queue
4One-click push to Zendesk, Linear or Jira
Run faster test cycles with structured reporting.
QA teams eliminate manual screenshot-taking and copy-pasting. Every test failure is captured with full context.
60% faster QA cycle completion
1Video recordings of every test failure
2Environment metadata auto-captured
3Batch-assign bugs to engineers by component
4Track QA cycle velocity in analytics dashboard
Escalate support tickets to engineering instantly.
Support agents capture issues with one click. AI enriches the report before it reaches engineering.
85% less communication overhead
1One-click bug capture during customer calls
2Automatic Zendesk & Linear sync
3Share customer issues instantly with your engineering team
4Full customer session context preserved
Make roadmap decisions backed by real data.
Product managers see feedback clustered by features, environments, and priority.
3x better prioritization accuracy
1Feedback and bug tracking in one workspace
2Prioritize issues with severity and priority levels
3Track issue trends with real-time analytics
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50% faster client review cycles
1White-label client feedback portal
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30–50% faster dev cycles
1Deploy in under 5 minutes
2Works for teams of 2 to 200+
3Capture bugs with screenshots, recordings & technical details
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The Difference
Bug reporting, before and after.
No
- •Sloppy screenshots
- •Missing details
- •Endless Slack messages
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- •Duplicate reports
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“it’s broken?”
which page?
send a screenshot?
still not working
can’t reproduce
Yes
- ✓Complete context in one click
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- ✓Instant metadata
- ✓No guesswork
- ✓Auto-detection of duplicates
- ✓Dev cycles speed up by 30–50%
★JOT-204 · Auto-filed
✓Screenshot + session replay
✓Chrome 121 · macOS 14
✓Console + network logs
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