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Bug Report · JOT-204Critical
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Checkout
Session replay · 0:42
Summary3s

Checkout button throws a null reference on Safari 17 after a storage-policy change. 3 duplicate reports merged automatically.

Chrome 121macOS 14console ×3network
Sent to JiraATAlex T.
AI Insight

Root cause found · severity auto-set · routed to the Payments squad.

summaryreproseverity
ViewpointFullscreenCrop
Blur · PII masked
Captured · 1280×800
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IDTitlePriorityStatusBrowser
JOT-089Payment form broken on FirefoxCriticalNewFirefox 122
JOT-088Mobile nav menu not closingHighIn ReviewChrome Mobile
JOT-087Export button missing for EU usersMediumIn ProgressSafari 17
JOT-086Avatar upload silently fails > 5MBMediumIn ProgressChrome 121
JOT-085Date picker locale mismatchLowResolvedEdge 121
Dashboard preview
Bug detectedTypeError: cannot read 'rows' · table.js:88
Uncaught TypeError · rows undefined
RECJOT-142 · Chrome 128
00:02Opened /dashboard
00:09Applied date filter
00:14Rage click · 'Export' ×3
00:15TypeError: cannot read 'rows'
00:00 / 00:18
★
AI Analysis · JOT-089
Generated in 1.2s · 96% confidence
Critical
Summary

Checkout fails on Safari 17 when the payment handler reads session.submit before the WebKit storage API resolves, throwing a null reference and blocking ~8% of mobile purchases.

Root Cause

WebKit's storage partitioning delays localStorage hydration; payment.js:142 assumes it is synchronous.

Reproduction Steps
  1. Open /checkout in Safari 17 (iOS 17.2)
  2. Add any item and tap "Pay now"
  3. Observe the console null-reference error
Suggested Fix

Await storage readiness before binding the handler.

await store.ready();
if (session?.submit) bind();
Detected Signals
◉1 JS error
▲2 console error
▪2 similar reports
Recommendation

Assign to Payments squad · fix ETA ~45 min · ship in next deploy.

JOT-089 · Payment form broken on Firefox
Critical
ML
Maya LeeAssigned to Payments squad · 2h
Reproduced on Firefox 122. Looks like the storage API resolves late — grabbing the replay now.
RS
Rony S.1h
Confirmed from the session replay — rage clicks at 0:14. Bumping priority. @dev can you take the fix?
SG
Soumitra G.32m
On it — patch ready, awaiting the next deploy. Linked the Jira ticket below.
You
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Assignee
SGSoumitra G.
Watchers
MLRS+3
Status
In Progress
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Total Items Reported
42
▼ 12%
Open Items
34
▼ 28%
Critical & High Priority Items
15
▲ 19%
Reopened rate
4.1%
▼ 2%
Issues over time
Last 7 days
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T
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S
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Medium
28
Low
35
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★JOT-204 · Auto-filed
✓Screenshot + session replay
✓Chrome 121 · macOS 14
✓Console + network logs

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